Live Chat
Shared inbox, assign or claim conversations, quick replies, internal notes, mark done and real-time updates.
One connected workspace
The tools to capture, manage and convert every lead
RelayDesk combines WhatsApp conversations, CRM follow-ups, automations and supported ad lead sources in one place.
Chatbot flows
Build menus, ask questions into custom fields and hand off to a human when needed. Includes ready-to-use flow templates.
Broadcasts & templates
Send approved templates to opted-in contacts by tag or stage, schedule campaigns and review delivery and reply funnels.
Automations
Set keyword replies, welcome messages, no-reply follow-ups and round-robin lead assignment.
Contacts & deals
Manage custom fields, tags, CSV import/export, drag-and-drop deal stages, tasks and reminders.
Ads Manager
Bring supported Meta, Google, LinkedIn and TikTok leads together; review spend, CPL and ROAS where connected data is available.
AI reply assistant
Suggest, improve, shorten or translate replies; summarize chats and use your business facts as context.
Growth tools
Create wa.me links, QR codes and a website chat button to help customers start conversations.
Team & developer tools
Use Owner, Admin, Manager, Agent and Viewer roles, team reports, audit logs and REST API keys on eligible plans.
Feature availability depends on plan, connected accounts, permissions and provider policies. RelayDesk does not currently offer in-app payment collection, Instagram DM inbox, mobile apps, custom roles, 2FA or message wallets.
Bring your lead workflow together.
Start with a 14-day trial. No card needed.