These starter terms must be reviewed by a qualified lawyer before launch. They are not legal advice.
1. Accounts
You are responsible for accurate account details, protecting credentials and activity performed through your workspace.
2. Acceptable use
You must follow applicable laws, WhatsApp Business Policy, Meta Commerce Policy and connected platform terms. Do not send unsolicited messages, evade opt-outs or use RelayDesk for spam, fraud or unlawful activity.
3. Consent and contacts
You are responsible for obtaining and recording appropriate consent for the contacts you upload or message, and for honouring opt-outs and applicable messaging rules.
4. Plans and billing
Plan limits and prices are described on the Pricing page. Third-party WhatsApp charges are billed by Meta directly. Taxes may apply. Cancellation, renewal and refunds are governed by the applicable plan and Refund Policy.
5. Availability and integrations
Features depend on your plan, third-party permissions and provider availability. We do not guarantee uninterrupted access to external platforms or attribution of every conversion.
6. Liability and termination
Set reasonable liability limits, suspension rights, termination rules and any required consumer protections with your legal advisor before publication.
7. Governing law and contact
Proposed governing law: India, subject to legal review and mandatory applicable law. Operator: [LEGAL COMPANY NAME], [BUSINESS ADDRESS], [SUPPORT EMAIL].