WhatsApp Business Platform
Connect an eligible business number through the official Meta onboarding process. Manage conversations, templates and team replies in the RelayDesk workspace.
- Meta onboarding and number verification
- Approved templates
- Shared team inbox
- Consent-aware messaging workflows
Advertising and lead sources
The product brief describes workflows for Meta and Google, plus lead-source connections for LinkedIn and TikTok. Check your workspace for current availability and permissions before relying on a particular field or sync.
- Meta lead forms and Click-to-WhatsApp context where supported
- Google lead forms where enabled
- LinkedIn and TikTok lead workflows where available
- Campaign context attached to enquiries where provided
Website forms and developer API
Website forms can send lead details to RelayDesk through the server-side API integration. Keep API credentials on the server, validate incoming fields and collect only the data your business needs.
- REST API and API keys on eligible plans
- Server-side form forwarding
- UTM source, medium and campaign fields
- Error logging and safe retries