Automotive & workshops
Estimates approved on WhatsApp, cars out faster.
Customers don't want to call the workshop. RelayDesk lets your service advisors send estimates with photos, get approvals and say "your car is ready" from one inbox.
Estimates and approvals in the chat
Send the estimate with photos of the worn part, get a "go ahead" in writing, and keep it on the customer's record.
- Photos and PDF estimates
- Written approval in the chat
- Every job tied to the customer
Live Chat at TorqueFix Auto Care (demo data).
Every car on one board
Move each job from Enquiry to Estimate sent, In workshop and Ready for pickup. The whole team sees what's waiting.
- Job stages for the workshop
- Job value on every card
- Reminders for parts follow-up
Deal stages renamed for the business: Enquiry → Estimate sent → In workshop → Ready for pickup.
Bring them back for the next service
Send service-due reminders and seasonal offers to customers who opted in, by car model or last visit.
- Service reminder templates
- Offers by tag
- Delivery and read numbers
Other industries
See how others use RelayDesk.
FAQ
Common questions.
Can advisors share one workshop number?
Yes. Each advisor has a login, chats can be assigned, and the customer always talks to the same number.
Can I send photos and videos of the car?
Yes, inside the 24-hour reply window, along with PDF estimates and invoices.
Your next customer is already on WhatsApp.
Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.