Gyms & fitness studios

More trials. More memberships.

Most gym enquiries start with "what are your plans?" on WhatsApp. RelayDesk helps you reply fast, book a free trial and follow up until they join.

Reply fast, book the trial

Share plans and timings, book a free trial with a coach, and send the location pin, all in one chat.

  • Quick replies for plans and timings
  • Location and class schedules
  • Assign to the front desk or coach
RelayDesk Live Chat for gyms & fitness studios: IronPulse Fitness replying to a customer on WhatsApp

Live Chat at IronPulse Fitness (demo data).

From trial to membership

Track each lead from trial booked to trial done and membership offered, with the plan value on every card.

  • Stages for trial and membership
  • Plan value per deal
  • Reminders to follow up after the trial
RelayDesk deals board for gyms & fitness studios with stages Enquiry, Trial booked, Trial done, Membership offered

Deal stages renamed for the business: Enquiry → Trial booked → Trial done → Membership offered.

Renewals and class updates

Send renewal reminders, new batch timings and festive offers to members who opted in.

  • Renewal reminder templates
  • Class schedule broadcasts
  • Read and reply numbers

FAQ

Common questions.

Can I follow up after a free trial?

Yes. Set a task for the day after the trial, or send a follow-up template if the chat window has closed.

Can coaches see their own members?

Yes. Assign chats and deals to a coach and they see their own list.

Your next customer is already on WhatsApp.

Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.