Gyms & fitness studios
More trials. More memberships.
Most gym enquiries start with "what are your plans?" on WhatsApp. RelayDesk helps you reply fast, book a free trial and follow up until they join.
Reply fast, book the trial
Share plans and timings, book a free trial with a coach, and send the location pin, all in one chat.
- Quick replies for plans and timings
- Location and class schedules
- Assign to the front desk or coach

Live Chat at IronPulse Fitness (demo data).
From trial to membership
Track each lead from trial booked to trial done and membership offered, with the plan value on every card.
- Stages for trial and membership
- Plan value per deal
- Reminders to follow up after the trial

Deal stages renamed for the business: Enquiry → Trial booked → Trial done → Membership offered.
Renewals and class updates
Send renewal reminders, new batch timings and festive offers to members who opted in.
- Renewal reminder templates
- Class schedule broadcasts
- Read and reply numbers
Other industries
See how others use RelayDesk.
FAQ
Common questions.
Can I follow up after a free trial?
Yes. Set a task for the day after the trial, or send a follow-up template if the chat window has closed.
Can coaches see their own members?
Yes. Assign chats and deals to a coach and they see their own list.
Your next customer is already on WhatsApp.
Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.