Clinics & healthcare
Fewer no-shows. Happier patients.
Patients would rather WhatsApp than call. RelayDesk lets your front desk book appointments, send reminders and answer questions from one shared inbox.
A front desk that never misses a message
Appointment requests, report queries and reschedules all land in one inbox that the whole front desk shares, so nobody waits on hold.
- Shared inbox for the front desk
- Quick replies for timings and fees
- Send prescriptions and reports as PDFs
Live Chat at CareWell Clinic (demo data).
From enquiry to follow-up visit
Track each patient from enquiry to appointment, visit and follow-up due, so the review visit actually gets booked.
- Stages for booked, visited and follow-up
- Reminders for review visits
- Notes visible only to staff
Deal stages renamed for the business: Enquiry → Appointment booked → Visited → Follow-up due.
Reminders that cut no-shows
Send appointment reminders and health check-up camps as approved templates, and see who read them.
- Appointment reminder templates
- Check-up camp broadcasts
- Opt-out handling built in
Other industries
See how others use RelayDesk.
FAQ
Common questions.
Is patient data kept private?
Chats are visible only to your team, every action is logged, and you can turn on two-step sign-in for every user. Only message patients who agreed to hear from you.
Can patients book directly?
A chatbot can collect the patient's name, preferred doctor and time, then hand the chat to your front desk to confirm.
Your next customer is already on WhatsApp.
Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.