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Restaurants & cafés

Bookings, parties and catering, sorted.

Table bookings, birthday parties and catering orders come in on WhatsApp all day. RelayDesk keeps them in one inbox so nothing gets missed during the dinner rush.

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Bookings in one inbox

Your manager and staff reply from one shared inbox: tables, party menus, delivery areas and Jain options.

  • Party menus as PDFs
  • Quick replies for timings and delivery
  • Assign to the outlet manager
RelayDesk Live Chat for restaurants & cafés: Spice Trail Kitchen replying to a customer on WhatsApp

Live Chat at Spice Trail Kitchen (demo data).

Track every party and catering order

Move each order from enquiry to menu shared, advance pending and confirmed, with the order value on every card.

  • Stages for menu, advance and confirmed
  • Order value per deal
  • Reminders before the event
RelayDesk deals board for restaurants & cafés with stages Enquiry, Menu shared, Advance pending, Confirmed

Deal stages renamed for the business: Enquiry → Menu shared → Advance pending → Confirmed.

Fill quiet weekdays

Send weekday offers and festive menus to regulars who opted in, with a photo of the dish.

  • Image templates for offers
  • Broadcast to regulars
  • Read and reply numbers

Other industries

See how others use RelayDesk.

Education & trainingCourse enquiries, demo classes and fee follow-ups.Real estateQualify buyers, share brochures and book site visits.Marketing agenciesClient leads, proposals and retainers in one place.Clinics & healthcareAppointments, reminders and follow-ups for patients.Automotive & workshopsEstimates, approvals and service reminders.E-commerce & D2CProduct questions, payment links and repeat orders.

All 15 industries

FAQ

Common questions.

Can several outlets use one account?

Yes. Give each outlet its own workspace, or share one inbox and assign chats by outlet.

Can I take advances on WhatsApp?

Share a payment link in the chat and move the deal to Confirmed when it's paid.

Your next customer is already on WhatsApp.

Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.

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