Insurance & financial services

Advise faster. Renew on time.

Clients ask about premiums, claims and renewals on WhatsApp. RelayDesk keeps every conversation, quote and document together, and reminds you before renewals slip.

Every client conversation in one place

Share plan comparisons as PDFs, collect KYC documents and answer claim questions from one shared inbox.

  • Comparison PDFs in chat
  • Document collection
  • Private notes for your team
RelayDesk Live Chat for insurance & financial services: SecureNest Advisors replying to a customer on WhatsApp

Live Chat at SecureNest Advisors (demo data).

From lead to issued policy

Track each lead from needs analysis to quote shared and documents, with the premium on every card.

  • Stages for quote and documents
  • Premium value per deal
  • Tasks for renewal dates
RelayDesk deals board for insurance & financial services with stages Lead, Needs analysis, Quote shared, Documents

Deal stages renamed for the business: Lead → Needs analysis → Quote shared → Documents.

Never miss a renewal

Send renewal reminders as approved templates and see who read them, so clients renew with you, not someone else.

  • Renewal reminder templates
  • Broadcast by policy type
  • Opt-out handling built in

FAQ

Common questions.

Is it safe for client documents?

Chats are visible only to your team, every action is logged, and two-step sign-in can be required for everyone.

Can I send renewal reminders automatically?

Yes, through approved templates sent by broadcast, or from your own system with the REST API.

Your next customer is already on WhatsApp.

Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.