Travel & tour operators

Quote faster, book more trips.

Travellers compare three agencies before they pay. RelayDesk helps you send the itinerary, the quote and the payment link before the others reply.

Itineraries and quotes in minutes

Reply to trip enquiries with day-by-day itinerary PDFs and a clear quote, and keep the whole conversation in one place.

  • Itinerary PDFs in chat
  • Quick replies for visa and inclusions
  • Assign by destination
RelayDesk Live Chat for travel & tour operators: Wanderlane Holidays replying to a customer on WhatsApp

Live Chat at Wanderlane Holidays (demo data).

Every trip from enquiry to booked

Track each enquiry from itinerary sent to quote sent and booked, with the trip value on every card.

  • Stages for itinerary, quote and booked
  • Trip value per deal
  • Reminders for passport documents
RelayDesk deals board for travel & tour operators with stages Enquiry, Itinerary sent, Quote sent, Booked

Deal stages renamed for the business: Enquiry → Itinerary sent → Quote sent → Booked.

Fill the next departure

Send seasonal packages and group departures as image templates to past travellers who opted in.

  • Image templates for packages
  • Broadcast by destination interest
  • Read and reply numbers

FAQ

Common questions.

Can I collect documents on WhatsApp?

Yes. Customers can send passport copies and photos in the chat, and they stay on their record.

Can several agents handle different destinations?

Yes. Assign chats by destination and each agent sees their own queue.

Your next customer is already on WhatsApp.

Try RelayDesk free for 14 days. No payment card, and most teams are set up in an afternoon.